What Gordon Ramsay Can Teach You About Customer Experience

by Teri Conrad

When we work in the service industry we are making a brand promise to our clients whether we’ve ever worked with them or not.
Just creating a pretty logo and a clever tag line do not a brand make. There has to be a consistent thread of experience that ties everything together.

You’ve likely heard of Gordon Ramsay, a Scottish born British chef and restaurateur whose restaurants have been awarded 15 Michelin stars in total! He is well known for his tv shows Hell’s Kitchen , Kitchen Nightmares and many more. He earned a reputation for having exceptionally high expectations of his chefs and creating those impeccable experiences we all crave when we go out to dine. He recognizes that delivering on that amazing experience means a thoughtful, intentional approach to every nuance of the business. Case in point:

Customer Experience - Home & Realty Magazine

My husband and I were just visiting Atlantic City and the Gordon Ramsay Pub and Grill is practically the first thing you see when you check in at Caesar’s Palace on the Boardwalk.

Customer Experience - Home & Realty Magazine

Our server Robert Klimkowski delivered that impeccable service that is true to the Gordon Ramsay brand! Robert was bright talented, charming and immediately made us feel welcome and cared for by taking a genuine interest in us. He noticed that my husband is a bit of a beer aficionado and made it his personal mission to give him a new experience. That’s when he brought out the Blue Moon Wheat Ale and a very special treat ­ the Framboise (a raspberry flavored beer) which he then poured about 1 ounce into the Blue Moon that created this lovely red ‘swoosh’ and an absolutely delicious summer beer flavor! NAILED IT.

Robert figured us out right away and the rest of the evening was just as fabulous. The food, the atmosphere; and especially the service!

Customer Experience - Home & Realty Magazine
Our fabulous server Robert Klimkowski

So, what can we learn from Gordon Ramsay that we can apply to our own business? Whether you’re in Real Estate or any other business we can all ask ourselves some basic questions:

Location Location Location!

1. How does your location make you feel? Is it inviting and comfortable? Do you enjoy being there? Think not only about the physical location, but all digital locations as well. Are your websites and design intuitive, compelling and relevant to your consumer? If the location is the interior of your car, does that experience reflect your brand promise?

Customer Experience - Home & Realty Magazine

Attention To Detail.

I had some preconceived ideas that I wasn’t even aware of based on my previous experiences Gordon Ramsay’s brand from his TV shows. Does your brand reputation precede you and match what you deliver? At the Gordon Ramsay Pub and Grill you’ll notice an incredible attention to detail to deliver a ‘true authentic British Pub Experience’ from the menu to the British style furnishings, to the Royal Red colors/fabrics, to the English Bull Dog who appears on a few of the chairs, the giant tea stained british flag on the wall and the Palace Guard posts! (LOVE)

Customer Experience - Home & Realty Magazine

Automate and Systemize but also Customize When Possible.

At Gordon Ramsay Pub and Grill, Robert our server was supported by a streamlined team; each of which had a very special role to play to ensure amazing service. Tables were cleared quickly by one, water was delivered by another and the rock star chef (who was the winner from a season at Hell’s Kitchen) created delicious british fare beautifully presented! (The Gordon Ramsay burger was SO BIG that you had to come at it from two directions!)

We Can Always Do Better.

Finally when we received our bill, we were also presented with a digital survey asking for our feedback. Do you take stock regularly of what’s working and what can be improved? Asking your consumers for their feedback is just good business these days and it shows you care.

Customer Experience - Home & Realty Magazine
Building an amazing customer experience doesn’t happen by accident. It takes vision, a road map, and intentional execution. Gordon Ramsay gets it and delivers it! God Save The Queen!


Kindness Can Change Our World

Kindness Can Change Our World
by Stuart Thomas

Every week, I have the privilege of writing a motivational message which I send out to our Realtors, associates and friends. I also post them on Facebook. It’s a great way to start the week. These emails are written with the idea that we can all do more, be more and have more if we give more. Now and then, something comes along that really puts things into perspective and gives us a bigger meaning to everything. New York Times photographer Platon asked the Human Rights defender from Burma Aung San Su Kyi “What is the most important thing? Is it love?” She replied, “No, It’s not love. Love is driven by passion and it ebbs and flows and goes away. The MOST important thing is Kindness.” We can all agree that this simple word Kindness can change our world as well as the world of those around us. No matter how well or how bad we are doing right now, we all have it within us to be kind.

Our World - Home & Realty Magazine
Aung San Su Kyi

Here is an excerpt from Aung San Su Kyi’s amazing Nobel acceptance speech. “Absolute peace in our world is an unattainable goal. But it is one towards which we must continue to journey, our eyes fixed on it as a traveler in a desert fixes his eyes on the one guiding star that will lead him to salvation. Even if we do not achieve perfect peace on earth, because perfect peace is not of this earth, common endeavors to gain peace will unite individuals and nations in trust and friendship and help to make our human community safer and kinder. I used the word ‘kinder’ after careful deliberation; I might say the careful deliberation of many years. Of the sweets of adversity, and let me say that these are not numerous, I have found the sweetest, the most precious of all, is the lesson I learnt on the value of kindness. Every kindness I received, small or big, convinced me that there could never be enough of it in our world. To be kind is to respond with sensitivity and human warmth to the hopes and needs of others. Even the briefest touch of kindness can lighten a heavy heart. Kindness can change the lives of people.”

Our World - Home & Realty Magazine


MADE in Long Beach

M.A.D.E. in Long Beach
Around Town Column, by Robin Auwerda

Sure it’s fun to “shop local”…. Shopping local seems to be the “in” thing to do lately. But shopping locally can be harder than it sounds. At least little me thinks so. Where are these so called local shops and their local owners? Are they really local? What does local mean? I’ll just go to one of the national chains to find a cool present for my friends, it’s easier, everything is in one location and I’m sure I’ll find something unique.

Long Beach - Home & Realty Magazine
M.A.D.E. in Long Beach

“Hey hold on a second Dutch guy..!” When an entity called ‘Localism!’ was founded, they must have read my mind!

“Localism drives local commerce, it’s the economic driver that started this new product.” Heather Kern told me. That product is M.A.D.E. in Long Beach. “M.A.D.E. is a collection of brands like any other store, the brands we carry are all Long Beach Brands!”

M.A.D.E. opened its doors about 5 months ago I think and has always been drawing me in when I am in #DTLB. Via friends who are either more artistic, or smarter than I or just great Purveyors of Fun and Whimsy, I was introduced to Heather Kern who manages this project. When I had lunch with her the other day in the back of the store, I asked her, “so officially you are the store manager?” Heather said, “Well it is a project and therefore I am the project manager, who also sets up events in the back of the store, handles the social media and does merchandising, just to name a few things. Yeah, I guess I am the store manager.”

Long Beach - Home & Realty Magazine
Robin and Heather

Social media is really the only advertising M.A.D.E. does and with a rate of 1,000 likes per month the community support has been amazing! The space is set up for mixed use. The front is the main part of the store, with over 85 vendors. Independent makers and merchants. You can find jewelry, awesome soaps, cool furniture, rad lamps snacks, bicycles, pickled foods, and so much more.

Every dollar spent in the store stays in Long Beach. Shopping local has money recirculate in the local economy and that’s pretty cool!

The back of the space is used for events like a Record release, Poetry night, a Green Drink event, or a Publishing launch.

On Saturdays you can find Black Ring Coffee, pouring you a cup of coffee, brewed with care. (I actually savored their Cold Brew when I had lunch with Heather, Yumm!) and The Pie Bar, with some very homemade deliciousness. I really invite you to try them out on a Saturday, soon.

Long Beach - Home & Realty Magazine
Robin and Black Ring Coffee


M.A.D.E. in Long Beach is located at 236 Pine Ave., Long Beach, Ca 90802

I now know that stores like this really help the local economy, bring the community together and are just plane fun to shop at!

Whether you intently want to shop locally or are just looking for some great merchandise, when in Long Beach, you really should walk into M.A.D.E. and check it out.

Long Beach - Home & Realty Magazine
Dog & Bike Friendly!

Did I tell you yet that they are Bike & Dog friendly… I am so taking Eland and Maaike there next time!

Check out these links for more info on some of the biz mentioned in this story:

M.A.D.E. in Long Beach: www.facebook.com/madeinlongbeach
Black Ring Coffee: www.facebook.com/BlackRingCoffee
The Pie Bar: www.facebook.com/thepiebar
Localism: wwwlocalism.co/insights/

Painting: Revelation of Peace

I have been commissioned to re-paint my classic “Revelation of Peace” painting, an original oil painting comprised of 4 great men who each became icons of Peace in their own unique ways. Originally created in 2010 in collaboration with philanthropist Gilles Sensenbrenner, this painting was created to use in fundraising efforts for various charities worldwide. A copy of the original was given to the estates of each of the figures in the painting, Nelson Mandela, Gandhi, MLK, and Dalai Lama. At an event in 2014 I was seated directly in front of Dalai Lama, in a room of 20,000 people and given the opportunity to meet with him to present his painting in person. Unfortunately due to security issues at the event, all security clearances were removed and I wasn’t able to receive and introduction, however when Dalai Lama spoke of the necessity of “Artists” in the community to spread the message of peace, love and hope through their words and works, he clearly raised his hand and nodded towards me as I held the painting in the air for him to see. This was perhaps the greatest moment of my art career to date.

The prints were given to countless charities thereafter, raising endless monies for various philanthropic entities.

How fitting that now I’ve been commission to re-paint an original oil on canvas copy for the newest Mayor of Washington DC, Muriel Bowser. She is a young and beautiful black woman, raised in Washington DC, and inaugurated on January 2, 2015.

Her words of peace echo those of these great men depicted in this painting;

You probably know by now that I’m fiercely loyal and disciplined — and not easily moved from a winning plan.”

– Muriel Bowser

The Ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy

-Martin Luther King

And we’re going to make sure, we’ll work together so that the violence that has shaken so many of our communities comes to an end. Little Jayden should not be scared to go home, dear Relisha should be doing the things that little girls do, and no man or woman should live with violence in their home.”

– Muriel Bowser

We pledge ourselves to liberate all our people from the continuing bondage of poverty, deprivation, suffering, gender and other discrimination.

-Nelson Mandela

“I have faith that we will do it together with a lot of hard work. We will build a city, worthy of this occasion and your great expectations.”

– Muriel Bowser

A small body of determined spirits fired by an unquenchable faith in their mission can alter the course of history.


I bet you don’t know this though one of the single biggest surprises and delights of this campaign was the reaction I got from little girls—the 8 year olds for sure—they watched me, they cheered me on and they inspired me to keep pushing, to live up to their hopes and dreams.

-Muriel Bowser

It is very important to generate a good attitude, a good heart, as much as possible. From this, happiness in both the short term and the long term for both yourself and others will come.

-Dalai Lama

While these quotes could all be interchangeable the message is clear, Muriel Bowser emanates a message of peace, strength, and hope reminiscent of the words of these 4 great leaders of peace. I am truly blessed to be able to re-create this painting as a gift to her and look forward to the day I see her standing next to my creation of these 4 amazing men she emulates so well.

Painting - Home & Realty Magazine

Maya Spielman www.mayagallery.com

Robin Auwerda’s “Broer” Visits Long Beach

Robin Auwerda’s “Broer” Visits Long Beach

Long Beach - Home & Realty Magazine
Martijn Visits Broer Robin

When you live in a world far away from the ones you grew up with, it is a great experience when they come and visit you!

My brother Martijn recently visited us. Martijn is 3 years younger than I, has a job, he lives mostly independent, is mentally handicapped, and he is a painting artist, he plays more sports than I ever will (tennis, he even has some gold medals from the Special Olympics, horseback riding, and skiing), Martijn is Autistic, he is my hero, and he wanted to come to California and visit my wife and I all by himself on the plane and so he did!

He visited my wife and I for two weeks in our home in Long Beach. What a treat to spend time with him. We were fortunate enough to be gifted tickets upon Martijn’s arrival by one of my friendly clients who knew Martijn was going to be in town and who happens to work at The Magic Kingdom! So we spent a day at Disney taking in all the fun!

Since Martijn likes video and photography, we documented a lot of our trips.
We enjoyed the little things that make being together special. He was intrigued by the pelicans when we visited the Queen Mary. Trying to get as close as possible to get a great photo taken.
When we visited White Point – Royal Palms Beach in San Pedro, It reminded him of the time he visited the Central Coast of California. Tidal pools, little crabs, lots of sea birds and
awesome views of Catalina Island.

Long Beach - Home & Realty Magazine
Martijn at the Red Leprechaun

Of course he wanted to visit the Red Leprechaun Pub when the St. Patrick’s Day celebrations were going on. He loved the Irish dancers, amazing what a work-out that is!

The First Ever Long Beach St. Patrick’s Parade was fun also. Martijn took a lot of photos and loved the green popsicles tossed into the crowd by Marko’s Treats. Shhhhh, his brother the 562HomeGuy sponsored Marko and the Ice Cream.

Long Beach - Home & Realty Magazine
Robin buys Markos Treats for entire parade!

THE BIG PICTURE: How having a big, risky vision can move mountains.

THE BIG PICTURE: How having a big, risky vision can move mountains.
by Teri Conrad

Picture - Home & Realty Magazine
Teri Conrad

They say in life ‘you get what you settle for’. In Real Estate, its easy to fall into the trap of routine, ‘busy-making’ activities and end up with a lack of direction. You wake up, check your Facebook, dig through your email, read a few articles and before you know it–it’s noon and you’ve done next to nothing to generate any real business.

Real Estate can be the BEST career and lifestyle and yet many of us struggle to attain the level of success that we desire. Why is that?

Marianne Williamson says, “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond our measure. It is our light, not our darkness that most frightens us. We ask ourselves, ‘Who am I to be brilliant, gorgeous, talented, fabulous?’ Actually, who are you not to be?…Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine, as children do.”

We usually start off strong with big dreams and some drive, but of course as things gain momentum, so does our RISK and our commitments and our responsibilities. We have more to lose, more people to let down and more opportunity to feel shame, so we back up, construct virtual walls and shrink.

Here are six ways to get back to THE BIG PICTURE and re-focus your business and life.

Here’s the thing; we believe the stories we tell ourselves. And in doing so, we create our own roadblocks and limitations. Shake free of your old stories. Are they really true?

Each of us have unique gifts to contribute to the world but you don’t have to do it all. With a little experience (and often some outside perspective) you will learn to hone your strengths and delegate your weaknesses. Systems, processes and partnerships can be game changers.

Picture - Home & Realty Magazine
Chase the moon

As much as we look to others to inspire us, we also weaken ourselves by measuring against them. This is a losing battle. Instead, focus on your own growth.

It all starts with getting clear about YOUR values, your skills, and what you TRULY want. You may THINK you want to be a top producer, but if at your core you value time with your family, freedom and space, then no matter what you do, you’ll always be stuck. Instead, tell yourself the truth about what you really want and construct solutions to combat that which you don’t want. For instance, if you crave more time on the weekends, perhaps you can partner, or hire an assistant. And if you’re not quite there yet, then create a plan to get there.

Solidify your vision in all the ways that are personal to you. Maybe you visualize details in your mind, create a vision board, or work with a professional business and brand agent to hone the details? …Now is the time to incorporate faith that you will figure it out as you go. One step at a time. Like a small child with a messy playroom to clean up, we can get overwhelmed with the enormity of our vision. Instead focus on the present. What is the 1 thing you can do This year? This month? This week? What can you do TODAY to move forward?

As Jim Walberg, Owner at The Bay Area Team in San Francisco reminded me “The universe will fill your cup, no matter if you carry a big cup, a little cup or a thimble.” (via Sonia Choquette) Jim has proactively been designing what he calls his “Magnificent Life” in a very intentional way. Jim is a cancer survivor thriver who refuses to use the word “GOAL” and instead uses “COMMITMENT” because in his mind a goal is no more than a wish.

So, don’t be afraid to dream big! All it takes is having a clearly defined vision and then making the space and time to get specific about your commitments. You’ll be amazed at how high you can climb one step at a time!

Teri Conrad Quote Henry DAvid Thoreau

Teri Conrad, founder of Agent Quest
Agent Quest helps brokers and agents achieve business clarity by defining and connecting heart-wired personal values to a clearly articulated brand roadmap. Marrying this with professional brand strategy, messaging and identity design, clients experience a ‘Brand Quest’ – creating a powerful and consistent brand identity from the ground up.

Recipes: Dodie’s Pasties A entrée

PastiesMy dad grew up in Michigan’s Upper Peninsula where many people are of English ancestry and are in love with the traditional pasties recipes. The pasty is such a savvy comfort food that many hunters and miners eat them as a quick and convenient lunch. In one dish you nourish yourself with all three important macronutrients to fuel your metabolism. Every summer when I head back to the Upper Peninsula for our annual summer vacation on the lake, our family will not miss this family tradition. What would be better than savoring a pasty while being nostalgic recounting family memories? Make this dish even more delicious by dipping each bite in ketchup or I reach for mustard with less sugar!

Dodie red sweater head shotIngredients
2 cups trans-fat free margarine
2 cups boiling water
6 cups all-purpose flour
2 tsp. salt
12 large red potatoes (about 6 pounds), peeled
2 lb cubed sirloin
2 medium onions, diced
1 Tbsp salt
2 tsp. pepper
2 strip cubed Canadian bacon

To Assemble:

  1. In a large bowl, stir margarine and water until margarine is melted.
  2. Gradually stir in flour and salt until a very soft dough is formed. Cover and refrigerate for 1- ½ hours.
  3. Mix the ingredients for the stuffing in a large bowl. Divide dough into 12 equal portions
  4. On a floured surface, roll out one portion at a time into a 10-inch circle.
  5. Mount about 2 cups filling on half of each circle; dot with 1 tsp margarine. Moisten edges with water. Fold dough over filling and press edges with a fork to seal. Place on ungreased baking sheets.
  6. Cut several sifts in top of pasties. Brush with cream if desired.
  7. Bake at 350 F for 1 hour or until golden brown. Cool on wire racks. Serve hot or cold

HB Equestrian Center

Equestrian - Home & Realty Magazine
Stacey Mercer, Elena Zimina, Lori Thompson

This month Elena, Stacey and I are featuring Huntington Beach’s very own equestrian center. It is located on Goldenwest Street between Ellis and Slater and is one of Huntington Beach’s hidden gems! It is situated on 25 acres of beautiful, sea-breezed land, just 2-miles from the beach. Home to nearly 400 horses, with multiple trainers and arenas, as well as more than 150 acres of public trails, this equestrian center offers so many exciting and fun horse related activities, its enough to keep you busy all day! This playground offers daily trail rides, lessons of all kinds, such as, Western, Hunter Jumper, Dressage and one of my favorite the Therapeutic Riding Center. HBEC is also home to our very own HB Police Mounted Enforcement Units horses.

We spoke with some of the professionals here to share some information with our readers. Horse Play Rentals specializes in fun, relaxing trail rides through the hills of Huntington Beach. Their horse clinics include after-school programs, summer clinics, and badge programs for both girl and boy scouts. They also offer “party packages” for birthday parties. There are several packages to choose from and can be found online.

Huntington Beach’s Equestrian Center also features Red Horse Barn… for Weddings and Events. This is a romantic, intimate area located next to an exclusive 10-horse stable. It is surrounded by beautiful landscaping and situated atop the hill of the equestrian center. The Red Horse Barn is a rustic, yet elegant setting for anyone’s special event. There is a spacious outdoor lawn area that accommodates up to 250 guests for both a ceremony and a reception. There is also a private Brides Suite and Grooms Room available. These events can be scheduled by appointment only… give them a call for rates and availability.

For Western Training, we have our very own Rick Baer. Rick has been training horses for more than 30 years. He started riding at a young age and began his horse training career working for the late Glen Gimple. Rick worked with Glen for eight years and then opened up his own training business. Rick has a strong work ethic and a no-nonsense approach to training. His honesty and integrity are evident in every facet of his business. He has done everything from breaking horses to winning championships! He is a valuable part of HB’s Equestrian Center.

I could not write this article without talking about the Therapeutic Riding Center. Their Mission Statement is as follows…. We strive to empower people with physical and developmental challenges to discover their greatest strengths and fain a sense of self-confidence and self-reliance through the special relationship with a horse. The Therapeutic Riding Center (TRC) was founded in 1990 by a group of community volunteers who wanted to provide services to individuals with disabilities in the form of Equine Assisted Activities and Therapies. It is a non-profit organization that serves children and adults of all ages, with a variety of disabilities, including autism, cerebral palsy, spinal bifida, muscular dystrophy as well as vision and hearing disabilities. The value of a horse as a therapeutic tool has been well documented over the past fifty years. In a world where we are often judged by appearances, where out abilities are over-shadowed by our disabilities, the horse does not judge. It has been traced back to the ancient Greeks, in 17th century Europe. Physicians utilized the horse to treat various neurological disorders. Horses have changed the therapy world and are an excellent resource to reach out to people of all kinds.

Last and certainly not least, I am excited to talk about Huntington Beach’s new Mounted Enforcement Unit. While enjoying the trails, Elena, Stacey and I ran into Officer Gabe Ricci and his horse Kelly Blue (named after Kelly Morehouse, an HB resident that was killed last year) and Officer Stoecklein riding his horse Grace. They are 2 out of three officers chosen for this special unit, which now patrols the downtown area, beaches, parks and large gathering areas. These horses and officers have been going through vigorous training for several months at the HB Central Park Equestrian Center. After looking at some of the challenges we’ve had with the last US Open and at night with some of the crowds, horses became an option to help break up crowds along Main Street and on the beach during these heavy traffic times. When people see a horse coming, they tend to move out of the way! The horses were donated to the department and are the some of the most gentle and well spirited animals I’ve ever been around!!

This truly was an enjoyable column to write… please visit The HB Equestrian Center sometime when you have a couple hours to kill. And, don’t forget to say “hi” to our horseback riding police officers when you see them downtown!




Doppio Zero Pizzeria Huntington Beach

by Stacey Kuhne- Mercer, Elena Zimina, and Lori Thompson

Agents of Coldwell Banker Beachside Realtors

Huntington Beach - Home & Realty Magazine
Doppio Zero Pizzeria

Doppio Zero Pizzeria Huntington Beach Restaurant Review
Welcome back to Huntington Beaches’ “Huntington For Fun”! This month Stacey, Elena and I are featuring a new kid in town…. “Doppio Zero Pizzeria”. Doppio Zero brings a bit of Italy to Huntington Beach, with its humble location off of Main Street, 100% organic ingredients and its extended menu, guests can enjoy a slice of pizza while sitting outside and watching the free entertainment go by.

Restaurant owners Carlotta and Francesco Zaza are so excited to open and offer this exclusive and special pizzeria to our city! They were both raised in Italy and had worked in restaurants there for about 5 years. They had a discussion of bringing their authentic Italian here to HB and opening a pizzeria. The decision was made to take and amazing risk…. They sold their home there and moved to, yes, you guessed it, Surf City Huntington Beach, CA. They had fallen in love with Huntington Beach themselves while traveling the world to surf. They would come to Huntington on vacations as part of their “surf tour”. Eventually, they made the decision to work and plan here. They found the perfect location with the right amount of square footage they needed… it just took a little negotiating and they were up and running! If anyone remembers where Coaches Deli used to be, this is where you will find this very different and healthy pizza.

Now, lets talk about the food… amazing! First of all, this is not just Italian pizza but Roman Italian pizza. This means its very thin!!… and is square!! Doppio Zero only uses the best and freshest ingredients on their pizzas.100% organic, 100% homemade, 72 hour rising dough and everything is slow baked, making it extra flavorful!

Huntington Beach - Home & Realty Magazine
An amazing selection

Huntington Beach - Home & Realty MagazineI, Lori Thompson, enjoyed the Rustica: Crispy bacon, potato, mozzarella cheese and rosemary. It was delicious and very kid friendly. Stacey had the Parmigianino with eggplant, mozzarella cheese and parmesan cheese. Elena was the brave one and ordered the special of the day “From Hell”, which now is a daily pizza. It consists of jalapenos, olives, and loaded with sun dried tomatoes and mozzarella cheese. It is very spicy and delicious! They have so many different pizzas, including truffle and porcini, broccoli and a beautiful marguerite pizza. All pizzas are served on a wooden cutting board which adds to the fun beachy atmosphere. The tomato sauce is 100% tomato sauce and the meats are all hormone free. Carlotta arrives every morning while we are still sleeping to make the fresh dough and prepare the fresh pastries. Oh, the pastries!! They are amazing!! She makes fresh croissants, cannoli, tiramisu….. All baked fresh on-site and 100% organic! They also serve handmade pasta, homemade soups, sandwiches, delicious calzones and fresh as can be salads.
Not only can you enjoy lunch and dinner here, you can also enjoy breakfast as they are open during the week from 10:00am to 10:00pm and Friday/Saturday 10:0am0 to 3:00am… If you are ever out late and no one is open and you just feel like enjoying a fresh pastry and cup of coffee this is the place… literally the only place open until 3:00am downtown…nice to know….

Coming soon to Doppio Zero is a full outdoor patio with awnings and outdoor heaters. Here in Huntington Beach we like to sit outdoor and people watch while we enjoy a fresh meal and a refreshing drink. Speaking of drinks, they will also be serving beer and wine soon! These new additions should take place before Summer 2015… I can’t wait!

We highly recommend this pizzeria. We had a lot of fun, the energy is very positive and the food is fantastic!! The service is very family-like and hospitable… Welcome Doppio Zero to Downtown Huntington Beach! We had a great experience and look forward to many more!!!


Recipe: Sweet French Onion Soup

To all of my nice friends who have requested my recipe for this wonderful dish! I am excited to share my Sweet French Onion Soup recipe with you. In the real world, I can only take credit for about three meals worth sharing a recipe with my friends and this is one of the three. However, this recipe has many wonderful memories connected to it which I personally have had an amazing amount of fun by simply sharing this recipe with others! So with that said, I am urging all of you to consider taking time out of your schedule and trying this recipe for yourselves and sharing some “Sweet French Onion Soup” and see if it’s as amazing for you!  I am most confident, at the very least, you will make someone else happy!

Sweet French Onion Soup

by Bruce Bryant

Recipe - Sweet French Onion Soup
Sweet French Onion Soup

Ingredients required:

1. 3 softball size Sweet Onions
2. Brown Sugar
3. Butter
4. 8 cans Wolfgang Puck’s beef broth
5. Thyme
6. Granulated Beef Bouillon
7. Sherry
8. Garlic salt
9. Gruyere Cheese  3/4lb.
10. French Baguette

Cut onions into crescents
Next caramelize onions in frying pan with above brown sugar and butter (Make onion texture 1/2 soggy, Do not Burn!)
Once onions are caramelized, place into large pot add beef broth, next add 1  1/2 tsp. of Thyme to broth, next
add 4-5 (suit to taste) heaping teaspoons of granulated beef bouillon to broth, then add 3/4 cup of Sherry
“NOT” cooking sherry use regular sherry. (Garlic salt #8. is used for homemade croutons and not soup)

Croutons: Cut French Baguette into 1/2 slices, next butter one side “only” of baguette and then shake Garlic salt onto the buttered side and fry to a medium brown color. This will seal the baguette so it will not sink to the bottom.

Crock: Pour soup into crocks, add your homemade croutons, next lace with thick slices of Gruyere cheese over     entire top of croutons and crock.

Oven:  Preheat oven to 350 degrees, place crocks in oven (on large baking pan to make it “SAFER” to remove) and bake for 25 minutes. To brown cheese use a chef’s torch or be “EXTREMELY CAREFUL” and place into broiler to brown cheese.  Bon Apetit!